Privacy Policy

This Privacy Policy explains how Let’s Wallet IT (“LWI”, “we”, “our”, or “us”) collects, uses, and shares your information when you use our services. By using our website (www.letswalletit.com) and platform, you agree to the terms described in this Privacy Policy.

Information We Collect

  • Customer Account Information
    When you sign up for Let’s Wallet IT, we collect standard account information such as your name, company name, email address, billing details, and payment information (processed securely through Stripe).

  • End-User Pass Information
    Our platform allows customers to generate and distribute passes for Apple Wallet and Google Wallet. While this does not require sharing personal information, customers may choose to include custom fields (e.g., name, email, loyalty ID, or other identifiers). This data is stored in our database and shared with Apple and Google as necessary for pass issuance.

  • Usage Data and Analytics
    We may collect information about how you interact with our website and platform. This includes IP addresses, browser type, device information, and activity logs. We use analytics tools such as Google Analytics and Microsoft Clarity to help us understand usage and improve our services.

  • Support and Communication Data
    If you contact us through support channels, chat, or email, we collect the information you provide (such as name, email address, and message content). We also collect data when you subscribe to newsletters or marketing communications.

How We Use Information

  • Provide, operate, and maintain our services
  • Issue and deliver wallet passes through Apple Wallet and Google Wallet
  • Process payments and manage billing
  • Communicate with you regarding your account, updates, and support requests
  • Improve our services and user experience through analytics
  • Send marketing and promotional communications (if you opt in)
  • Ensure security and prevent fraud

Information Sharing

We may share information in the following cases:

  • With Service Providers and Sub-Processors: We use third-party providers such as Amazon Web Services (cloud hosting), Stripe (payment processing), Apple and Google (pass issuance), analytics providers, email delivery services, and tawk.to (support chat).
  • For Legal Compliance: We may disclose information where required by law or in response to valid legal requests.
  • For Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

Data Retention

  • Customer account data is retained until you delete your account.
  • End-user pass data is retained until 30 days after the pass has expired, after which it is archived or deleted.
  • Marketing and support communication data is retained for as long as necessary to fulfill the purposes outlined in this policy.

Security

We take security seriously and use industry-standard measures to protect information. This includes encryption in transit and at rest, monitoring, and role-based access controls. While we strive to protect your information, no method of transmission or storage is completely secure.

Your Rights

Depending on your jurisdiction, you may have certain rights:

  • Access your information
  • Update or correct account details (except your email ID, which is a unique identifier)
  • Delete your account and associated data
  • Opt out of marketing communications

European Union users have additional rights under GDPR, including the right to restrict processing and request data portability.
California users may request disclosure of how personal information is handled, though we do not sell personal data.

If you are an end-user of a wallet pass issued by one of our customers, please contact that customer directly to exercise your privacy rights. We act only as a processor on behalf of our customers and do not control the data they choose to include in passes. Our role as processor is further detailed in our Data Processing Agreement (DPA), which forms part of our Terms of Service.

Cookies and Tracking

We use cookies and similar technologies to operate our website, analyze traffic, and provide personalized experiences. Please see our Cookie Policy for more details.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

Cookie Policy

This Cookie Policy should be read together with our Privacy Policy. When acting as a processor on behalf of our customers, we process personal data under our Data Processing Agreement (DPA)

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Manomay Informatics LLC, Trolly Square, Suite 20 C, Wilmington, DE - 19806, USA